{"id":2180,"date":"2020-08-10T17:47:56","date_gmt":"2020-08-10T15:47:56","guid":{"rendered":"https:\/\/www.eoperations.ch\/?p=2180"},"modified":"2020-08-10T17:48:23","modified_gmt":"2020-08-10T15:48:23","slug":"edemenagement-ch-helpdesk","status":"publish","type":"post","link":"https:\/\/www.eoperations.ch\/it\/edemenagement-ch-helpdesk\/","title":{"rendered":"eD\u00e9m\u00e9nagementCH: nouvelle solution de support technique pour les communes"},"content":{"rendered":"<p>eOperations Suisse exploite le service eD\u00e9m\u00e9nagementCH et assure de plus l\u2019assistance technique pour les cantons participants. Ces derniers sont, eux, responsables de l\u2019assistance pour leurs communes. En 2019, plusieurs cantons ont \u00e9galement exprim\u00e9 leur int\u00e9r\u00eat pour le transfert \u00e0 eOperations Suisse de l\u2019assistance qu\u2019ils fournissaient jusqu\u2019ici \u00e0 leurs communes.<\/p>\n<p>Ce service compl\u00e9mentaire a \u00e9t\u00e9 con\u00e7u et pr\u00e9par\u00e9 pour eD\u00e9m\u00e9nagementCH dans le cadre d\u2019un avant-projet soutenu par les cantons de Zoug et de B\u00e2le-Campagne. Depuis juillet 2020, il est accessible pour toutes les communes du canton de Zoug par t\u00e9l\u00e9phone, par outil de tickets informatiques et par l\u2019interm\u00e9diaire d\u2019une base de connaissances. Le canton de B\u00e2le-Campagne et ses communes sera le deuxi\u00e8me canton \u00e0 suivre \u00e0 l\u2019automne 2020.<\/p>\n<p>eOperations Suisse est \u00e9galement heureux de proposer \u00e0 d\u2019autres cantons la possibilit\u00e9 de b\u00e9n\u00e9ficier d\u2019une assistance de 1<sup>er<\/sup> niveau professionnelle et centralis\u00e9e pour les communes. Si vous \u00eates int\u00e9ress\u00e9, Luciano Mini ou Manuela Kleeb se tiennent \u00e0 votre disposition (<a href=\"mailto:luciano.mini@eoperations.ch\">luciano.mini@eoperations.ch<\/a>; 031 320 00 84 ou <a href=\"mailto:manuela.kleeb@eoperations.ch\">manuela.kleeb@eoperations.ch<\/a>; 031 320 00 86).<\/p>\n","protected":false},"excerpt":{"rendered":"<p>eOperations Suisse exploite le service eD\u00e9m\u00e9nagementCH et assure de plus l\u2019assistance technique pour les cantons&#8230;<\/p>\n","protected":false},"author":5,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[24],"tags":[41,85],"class_list":["post-2180","post","type-post","status-publish","format-standard","hentry","category-news-it","tag-edemenagementch","tag-helpdesk-it"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>eD\u00e9m\u00e9nagementCH: nouvelle solution de support technique pour les communes - 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