{"id":2810,"date":"2022-08-29T15:43:53","date_gmt":"2022-08-29T13:43:53","guid":{"rendered":"https:\/\/www.eoperations.ch\/?p=2810"},"modified":"2022-08-29T15:43:53","modified_gmt":"2022-08-29T13:43:53","slug":"enquete-clients-2022","status":"publish","type":"post","link":"https:\/\/www.eoperations.ch\/fr\/enquete-clients-2022\/","title":{"rendered":"R\u00e9sultats de l\u2019enqu\u00eate aupr\u00e8s des clients 2022"},"content":{"rendered":"<p>Cette ann\u00e9e encore, nous avons interrog\u00e9 nos clients en mai\/juin. Ils nous ont fait part de leur niveau de satisfaction quant \u00e0 nos prestations, de la probabilit\u00e9 qu\u2019ils nous recommanderont, mais aussi des domaines o\u00f9 nous pouvons encore progresser. Plus de 100 clients ont \u00e0 nouveau particip\u00e9 \u00e0 l\u2019enqu\u00eate et nous ont donn\u00e9 des informations pr\u00e9cieuses.<\/p>\n<p>Nous sommes heureux d\u2019avoir pu d\u00e9passer les r\u00e9sultats d\u00e9j\u00e0 bons de l\u2019ann\u00e9e derni\u00e8re et, avec une moyenne de 98% de clients satisfaits de nos prestations, d\u2019\u00eatre parvenus \u00e0 convaincre encore plus de clients. En cons\u00e9quence, la plupart de nos clients ont indiqu\u00e9 qu\u2019il \u00e9tait tr\u00e8s probable qu\u2019ils nous recommanderaient.<\/p>\n<p>Nos clients sont particuli\u00e8rement satisfaits de la comp\u00e9tence, de l\u2019amabilit\u00e9 et de la vitesse de r\u00e9action de nos collaborateurs, ainsi que du potentiel d\u2019\u00e9conomies offert par nos services. Il nous reste notamment une marge de progression en ce qui concerne la quantit\u00e9 d\u2019informations fournies.<\/p>\n<p>Vous trouverez des informations d\u00e9taill\u00e9es <a href=\"https:\/\/www.eoperations.ch\/wp-content\/uploads\/2022\/08\/Ergebnisse_Umfrage_Services_2022-f-v10.pdf\">ici<\/a><\/p>\n<p>Nous utiliserons de nouveau ces retours pr\u00e9cieux pour adapter encore plus nos services \u00e0 nos clients \u00e0 l\u2019avenir et maintenir ce niveau \u00e9lev\u00e9 de satisfaction client, voire l\u2019accro\u00eetre.<\/p>\n<p>Le responsable des produits des services correspondants reste \u00e0 votre disposition pour r\u00e9pondre \u00e0 vos questions.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Cette ann\u00e9e encore, nous avons interrog\u00e9 nos clients en mai\/juin. Ils nous ont fait part&#8230;<\/p>\n","protected":false},"author":6,"featured_media":2814,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[23],"tags":[],"class_list":["post-2810","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news-fr"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>R\u00e9sultats de l\u2019enqu\u00eate aupr\u00e8s des clients 2022 - eOperations<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.eoperations.ch\/fr\/enquete-clients-2022\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"R\u00e9sultats de l\u2019enqu\u00eate aupr\u00e8s des clients 2022 - eOperations\" \/>\n<meta property=\"og:description\" content=\"Cette ann\u00e9e encore, nous avons interrog\u00e9 nos clients en mai\/juin. Ils nous ont fait part...\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.eoperations.ch\/fr\/enquete-clients-2022\/\" \/>\n<meta property=\"og:site_name\" content=\"eOperations\" \/>\n<meta property=\"article:published_time\" content=\"2022-08-29T13:43:53+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.eoperations.ch\/wp-content\/uploads\/2022\/08\/Kundenbefragung-2022-franz.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1212\" \/>\n\t<meta property=\"og:image:height\" content=\"690\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Luciano Mini\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@eoperationsCH\" \/>\n<meta name=\"twitter:site\" content=\"@eoperationsCH\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.eoperations.ch\\\/fr\\\/enquete-clients-2022\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.eoperations.ch\\\/fr\\\/enquete-clients-2022\\\/\"},\"author\":{\"name\":\"Luciano Mini\",\"@id\":\"https:\\\/\\\/www.eoperations.ch\\\/fr\\\/#\\\/schema\\\/person\\\/8b99e5d31e743507c16e6a77f88cd3e6\"},\"headline\":\"R\u00e9sultats de l\u2019enqu\u00eate aupr\u00e8s des clients 2022\",\"datePublished\":\"2022-08-29T13:43:53+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.eoperations.ch\\\/fr\\\/enquete-clients-2022\\\/\"},\"wordCount\":230,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\\\/\\\/www.eoperations.ch\\\/fr\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/www.eoperations.ch\\\/fr\\\/enquete-clients-2022\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.eoperations.ch\\\/wp-content\\\/uploads\\\/2022\\\/08\\\/Kundenbefragung-2022-franz.jpg\",\"articleSection\":[\"News\"],\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/www.eoperations.ch\\\/fr\\\/enquete-clients-2022\\\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.eoperations.ch\\\/fr\\\/enquete-clients-2022\\\/\",\"url\":\"https:\\\/\\\/www.eoperations.ch\\\/fr\\\/enquete-clients-2022\\\/\",\"name\":\"R\u00e9sultats de l\u2019enqu\u00eate aupr\u00e8s des clients 2022 - eOperations\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.eoperations.ch\\\/fr\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/www.eoperations.ch\\\/fr\\\/enquete-clients-2022\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/www.eoperations.ch\\\/fr\\\/enquete-clients-2022\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.eoperations.ch\\\/wp-content\\\/uploads\\\/2022\\\/08\\\/Kundenbefragung-2022-franz.jpg\",\"datePublished\":\"2022-08-29T13:43:53+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.eoperations.ch\\\/fr\\\/enquete-clients-2022\\\/#breadcrumb\"},\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.eoperations.ch\\\/fr\\\/enquete-clients-2022\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\\\/\\\/www.eoperations.ch\\\/fr\\\/enquete-clients-2022\\\/#primaryimage\",\"url\":\"https:\\\/\\\/www.eoperations.ch\\\/wp-content\\\/uploads\\\/2022\\\/08\\\/Kundenbefragung-2022-franz.jpg\",\"contentUrl\":\"https:\\\/\\\/www.eoperations.ch\\\/wp-content\\\/uploads\\\/2022\\\/08\\\/Kundenbefragung-2022-franz.jpg\",\"width\":1212,\"height\":690},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.eoperations.ch\\\/fr\\\/enquete-clients-2022\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Startseite\",\"item\":\"https:\\\/\\\/www.eoperations.ch\\\/fr\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"R\u00e9sultats de l\u2019enqu\u00eate aupr\u00e8s des clients 2022\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.eoperations.ch\\\/fr\\\/#website\",\"url\":\"https:\\\/\\\/www.eoperations.ch\\\/fr\\\/\",\"name\":\"eOperations\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\\\/\\\/www.eoperations.ch\\\/fr\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.eoperations.ch\\\/fr\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"fr-FR\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/www.eoperations.ch\\\/fr\\\/#organization\",\"name\":\"eOperations Schweiz AG\",\"url\":\"https:\\\/\\\/www.eoperations.ch\\\/fr\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\\\/\\\/www.eoperations.ch\\\/fr\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/www.eoperations.ch\\\/wp-content\\\/uploads\\\/2025\\\/04\\\/EOP_logo.svg\",\"contentUrl\":\"https:\\\/\\\/www.eoperations.ch\\\/wp-content\\\/uploads\\\/2025\\\/04\\\/EOP_logo.svg\",\"width\":1,\"height\":1,\"caption\":\"eOperations Schweiz AG\"},\"image\":{\"@id\":\"https:\\\/\\\/www.eoperations.ch\\\/fr\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/x.com\\\/eoperationsCH\"]},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/www.eoperations.ch\\\/fr\\\/#\\\/schema\\\/person\\\/8b99e5d31e743507c16e6a77f88cd3e6\",\"name\":\"Luciano Mini\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/2109cdfd2ceea97c0aa9cfcede8f57fb189c47fb362a8675f44907303374b708?s=96&d=mm&r=g\",\"url\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/2109cdfd2ceea97c0aa9cfcede8f57fb189c47fb362a8675f44907303374b708?s=96&d=mm&r=g\",\"contentUrl\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/2109cdfd2ceea97c0aa9cfcede8f57fb189c47fb362a8675f44907303374b708?s=96&d=mm&r=g\",\"caption\":\"Luciano Mini\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"R\u00e9sultats de l\u2019enqu\u00eate aupr\u00e8s des clients 2022 - eOperations","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.eoperations.ch\/fr\/enquete-clients-2022\/","og_locale":"fr_FR","og_type":"article","og_title":"R\u00e9sultats de l\u2019enqu\u00eate aupr\u00e8s des clients 2022 - eOperations","og_description":"Cette ann\u00e9e encore, nous avons interrog\u00e9 nos clients en mai\/juin. Ils nous ont fait part...","og_url":"https:\/\/www.eoperations.ch\/fr\/enquete-clients-2022\/","og_site_name":"eOperations","article_published_time":"2022-08-29T13:43:53+00:00","og_image":[{"width":1212,"height":690,"url":"https:\/\/www.eoperations.ch\/wp-content\/uploads\/2022\/08\/Kundenbefragung-2022-franz.jpg","type":"image\/jpeg"}],"author":"Luciano Mini","twitter_card":"summary_large_image","twitter_creator":"@eoperationsCH","twitter_site":"@eoperationsCH","schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.eoperations.ch\/fr\/enquete-clients-2022\/#article","isPartOf":{"@id":"https:\/\/www.eoperations.ch\/fr\/enquete-clients-2022\/"},"author":{"name":"Luciano Mini","@id":"https:\/\/www.eoperations.ch\/fr\/#\/schema\/person\/8b99e5d31e743507c16e6a77f88cd3e6"},"headline":"R\u00e9sultats de l\u2019enqu\u00eate aupr\u00e8s des clients 2022","datePublished":"2022-08-29T13:43:53+00:00","mainEntityOfPage":{"@id":"https:\/\/www.eoperations.ch\/fr\/enquete-clients-2022\/"},"wordCount":230,"commentCount":0,"publisher":{"@id":"https:\/\/www.eoperations.ch\/fr\/#organization"},"image":{"@id":"https:\/\/www.eoperations.ch\/fr\/enquete-clients-2022\/#primaryimage"},"thumbnailUrl":"https:\/\/www.eoperations.ch\/wp-content\/uploads\/2022\/08\/Kundenbefragung-2022-franz.jpg","articleSection":["News"],"inLanguage":"fr-FR","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/www.eoperations.ch\/fr\/enquete-clients-2022\/#respond"]}]},{"@type":"WebPage","@id":"https:\/\/www.eoperations.ch\/fr\/enquete-clients-2022\/","url":"https:\/\/www.eoperations.ch\/fr\/enquete-clients-2022\/","name":"R\u00e9sultats de l\u2019enqu\u00eate aupr\u00e8s des clients 2022 - eOperations","isPartOf":{"@id":"https:\/\/www.eoperations.ch\/fr\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.eoperations.ch\/fr\/enquete-clients-2022\/#primaryimage"},"image":{"@id":"https:\/\/www.eoperations.ch\/fr\/enquete-clients-2022\/#primaryimage"},"thumbnailUrl":"https:\/\/www.eoperations.ch\/wp-content\/uploads\/2022\/08\/Kundenbefragung-2022-franz.jpg","datePublished":"2022-08-29T13:43:53+00:00","breadcrumb":{"@id":"https:\/\/www.eoperations.ch\/fr\/enquete-clients-2022\/#breadcrumb"},"inLanguage":"fr-FR","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.eoperations.ch\/fr\/enquete-clients-2022\/"]}]},{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/www.eoperations.ch\/fr\/enquete-clients-2022\/#primaryimage","url":"https:\/\/www.eoperations.ch\/wp-content\/uploads\/2022\/08\/Kundenbefragung-2022-franz.jpg","contentUrl":"https:\/\/www.eoperations.ch\/wp-content\/uploads\/2022\/08\/Kundenbefragung-2022-franz.jpg","width":1212,"height":690},{"@type":"BreadcrumbList","@id":"https:\/\/www.eoperations.ch\/fr\/enquete-clients-2022\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Startseite","item":"https:\/\/www.eoperations.ch\/fr\/"},{"@type":"ListItem","position":2,"name":"R\u00e9sultats de l\u2019enqu\u00eate aupr\u00e8s des clients 2022"}]},{"@type":"WebSite","@id":"https:\/\/www.eoperations.ch\/fr\/#website","url":"https:\/\/www.eoperations.ch\/fr\/","name":"eOperations","description":"","publisher":{"@id":"https:\/\/www.eoperations.ch\/fr\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.eoperations.ch\/fr\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"fr-FR"},{"@type":"Organization","@id":"https:\/\/www.eoperations.ch\/fr\/#organization","name":"eOperations Schweiz AG","url":"https:\/\/www.eoperations.ch\/fr\/","logo":{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/www.eoperations.ch\/fr\/#\/schema\/logo\/image\/","url":"https:\/\/www.eoperations.ch\/wp-content\/uploads\/2025\/04\/EOP_logo.svg","contentUrl":"https:\/\/www.eoperations.ch\/wp-content\/uploads\/2025\/04\/EOP_logo.svg","width":1,"height":1,"caption":"eOperations Schweiz AG"},"image":{"@id":"https:\/\/www.eoperations.ch\/fr\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/x.com\/eoperationsCH"]},{"@type":"Person","@id":"https:\/\/www.eoperations.ch\/fr\/#\/schema\/person\/8b99e5d31e743507c16e6a77f88cd3e6","name":"Luciano Mini","image":{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/secure.gravatar.com\/avatar\/2109cdfd2ceea97c0aa9cfcede8f57fb189c47fb362a8675f44907303374b708?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/2109cdfd2ceea97c0aa9cfcede8f57fb189c47fb362a8675f44907303374b708?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/2109cdfd2ceea97c0aa9cfcede8f57fb189c47fb362a8675f44907303374b708?s=96&d=mm&r=g","caption":"Luciano Mini"}}]}},"_links":{"self":[{"href":"https:\/\/www.eoperations.ch\/fr\/wp-json\/wp\/v2\/posts\/2810","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.eoperations.ch\/fr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.eoperations.ch\/fr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.eoperations.ch\/fr\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/www.eoperations.ch\/fr\/wp-json\/wp\/v2\/comments?post=2810"}],"version-history":[{"count":0,"href":"https:\/\/www.eoperations.ch\/fr\/wp-json\/wp\/v2\/posts\/2810\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.eoperations.ch\/fr\/wp-json\/wp\/v2\/media\/2814"}],"wp:attachment":[{"href":"https:\/\/www.eoperations.ch\/fr\/wp-json\/wp\/v2\/media?parent=2810"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.eoperations.ch\/fr\/wp-json\/wp\/v2\/categories?post=2810"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.eoperations.ch\/fr\/wp-json\/wp\/v2\/tags?post=2810"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}